I understand this- I do the same myself.
But I would never ever ever ask a customer to lower the value, even if for a repair. That invites liability.
Im more pissed about having to ship back a $5000+ machine... after 2 weeks of unhelpful RMA emails that just confirmed what I told them. Or about the almost 1.2thash of lost mining due to 7 modules being DOA
You are conflating issues.....
The value of the repair or the "bricked" unit is under question. What is the machine worth in a "bricked" state? Myself -- I would say $1 USD.
Lost time is always painful... That's life.