I also find his absence interesting.  He gets called out for being Eduardo the CEO of Hashfast and he claims I'm harassing him and disapears.

As a consumer I don't know what has offended me more, that a company would use underhanded aggressive smear tactics in this way, or that they would deliberately lie and misrepresent their timeline/refund policy.

If I had an ownership stake in one of the other mining companies (Active mining, KNC, Cointerra etc.) and this had been done towards my company, I would be pressing charges and seeking restitution.