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Re: Merit System - Looking for Goals
by
orions.belt19
on 30/06/2018, 04:21:59 UTC
OP, are you working in a BPO/Call center? We're using it for creating an action plan lol. (I know it is being used as well for other stuffs)

With the T - time bound so you mean whenever we post something specially let's say speculation we should give a timeframe or so. And just want to ask on your example in reducing spam here. Do you have like data that will show that IF we use SMART shitpost will decrease?

No. Timebound does not mean that you put a timeframe on your post like it’s speculation.

SMART is not a criteria for posting but rather it should be your basis on making a goal. OP has given some concrete examples on this. OP has already throroughly explained and gave examples but I’ll repeat it for your sake.  Just to reiterate, i.e “The merit system will reduce 30% of the spam in the forum within 5 years”. In setting such a goal, you should first ask yourself whether it is:

Specific - the goal has specifically targeted a problem in the forum which is the “spam”
Measurable - the goal may be achieved by measuring it as “30%”
Achievable/Attainable - the goal can be achieved, unlike saying that it can eradicate spam by “100%”
Relevant - the goal is addressing a relevant issue to the forum

And lastly,
Timebound - the goal is given a measure of “6 years”

It’s funny that you say SMART is being used in your BPO/call center when you don’t actually understand how to apply it. Yes, it’s being used widely because it’s an effective way of creating goals so most orgs/companies use this. Good luck with creating your action plan.