Post
Topic
Board Service Announcements
Re: Nexybit.com- Bitcoin Futures Exchange site. 1x~50x leverage, rich volume
by
passwordnow
on 01/07/2018, 12:28:06 UTC
Hi nexybit why is it that my withdrawal balance is 0? although I still have enough balance to withdraw?

Token Trading and Futures balances are separated, so even if you have funds on Futures, your Token Trading available balance could be zero. Make sure you change to the right tab on your account page (top left).

If that's not it, just try refreshing. I had some minor glitch before but refreshing helped.
Ohhh my eyes are totally blurred man.

I didn't noticed the "futures" tab, I keep on pressing the withdraw button on "Token Trading" tab. Thanks for the prompt answer!