Post
Topic
Board Announcements (Altcoins)
Re: [ANN] EVERUS - BORDERLESS FINANCIAL AND COMMERCIAL ECOSYSTEM
by
lemkhalet
on 02/07/2018, 15:20:31 UTC
withdrawals and deposits are halted on cryptopia.....

Please contact Cryptopia directly to get an update.



this is what they said for all users whom had the same issue :

Thank you for contacting Cryptopia Support.

We apologise for the delay you are experiencing with your withdrawal and the inconvenience that this problem is causing you. However, we would like to thank you for bringing this issue to our attention.

Due to the nature of this issue, we will continue to monitor the status of your withdrawal until 48 hours have elapsed from the withdrawal’s original timestamp. In most cases, a stuck withdrawal of this nature will resolve itself within this time, without needing any intervention from us. 

If your withdrawal has not completed within this time period we will then investigate the issue and take the appropriate course of action to either ensure it is completed, or to cancel it and return your funds.

Please rest assured that we will continue to keep an eye on your withdrawal. We recommend keeping this ticket open in the mean time so that we can update you as to the progress of the withdrawal and advise you on the next steps.

We thank you for your patience and understanding.

Kind Regards,
Cryptopia Support