Did order via BA website, sent wire transfer on December 11th, still no updates from BA.. opened ticket week ago, alas, no motion except it seems ticket was deleted from the system.
Overall this is very upsetting.
I'm rather unsettled with the untimeliness of their communication myself. Have been waiting for a while to resolve an order issue that is stuck in a customer service morass.
Something doesn't feel right with this operation right now

It has certainly caused a red flag to be raised based on my experiences thus far

It should not take over 22 days to resolve an order.
They have a great infrastructure to take customer money quickly, but a poor one in resolving order issues in an expeditious manner based on what I've encountered so far.