Now we can't contact the owner of Mtgox. that's the sad results of no phone number left on website.
260 people contacted the owner of mtgox on the official #mgox support IRC channel and had immediate answers from MagicalTux
If you had a phone number to contact us , you d have useless answers from an underpaid offshore call center employee ( and you would probably pay more fees to pay a useless call center in india ).
mtgox support is by email and realtime on IRC , channel #mtgox, server chat.freenode.net
this was a bug after a database upgrade to support multi-currencies soon.
Eveything is back to normal now.
an official communication will soon come.