Requests #168326, #175689, #175706, #175722 were closed and merged into this request.
December 19, 2013 23:06
User photo Bas van den Dikkenberg
And A respons
















You can merge but i want an anwser !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
December 19, 2013 23:09
User photo Jim Support
Support Desk
Dear Valued Customer ,
We apologize for the delay in getting back to you. Due to the volume of withdrawals requests, each customer is currently only allowed 1 withdrawal every 20 days (estimate).We are currently processing withdrawals requested 3 weeks. The withdrawals are currently getting delayed due to backlogs.
I will update you once the withdrawal gets processed.
Best regards,
Mt.Gox Team
https://www.mtgox.com[Attention: Please protect your account using OTP to ensure that your funds are safe and secure. Failing to do so makes your information vulnerable to hackers.
Please visit
https://mtgox.com/security]
December 19, 2013 23:13
User photo Bas van den Dikkenberg
Sorry thats no answer.
I want a date .
That 20 days is not clearly report on the site
This withdraw litmit was started yesterday , so is not applybol to me becouse my request was done on 30 november 21 december would be 3 weeks so i demand my to be on my bank account then
Van: Jim Support [mailto:notifications-info@mtgox.com]
Verzonden: donderdag 19 december 2013 15:13
Aan: Bas van den Dikkenberg
Onderwerp: [Support Desk] Re: SEPA Withdrawal (request #171785)
December 19, 2013 23:26
User photo Jim Support
Support Desk
Dear Valued Customer ,
Thank you for your email. Sorry for the inconvenience cause to you. We see that the transaction gets processed from our side as soon as possible.
Best regards,
Mt.Gox Team
https://www.mtgox.com[Attention: Please protect your account using OTP to ensure that your funds are safe and secure. Failing to do so makes your information vulnerable to hackers.
Please visit
https://mtgox.com/security]
December 20, 2013 22:19