Just an update with my fiasco...I never did hear anything back from Coinbase regarding my situation, so today I started opening dozens of cases, actually over 100, just to see if anyone would respond, and what do you know, someone calling himself Rees finally responds and asks me to stop opening all those cases.  Again, to all you Coinbase apologists, don't you think it's pretty dern ridiculous that I had to resort to such a juvenile move as flooding them with cases just to get a friggin' response??  If you were in my position at this point, wouldn't you be forced to conclude that Coinbase sucks?