Quote from: DNotes on July 08, 2018, 06:29:04 PM

Quote from: R-J-F on July 08, 2018, 06:26:38 PM

Quote from: R-J-F on July 08, 2018, 06:06:46 PM

Quote from: DNotes on July 08, 2018, 06:01:51 PM

Quote from: R-J-F on July 08, 2018, 05:57:48 PM

Any word from Mercatox? I bought a lot of Notes there the other day I would like to finish transferring to the vault. Stuff like this is frustrating with these smaller exchanges but, growing pains I suspect...

Agreed, I did get an email from my connection a few minutes ago. They asked me to direct people to open support tickets, I suspect they are business ops somewhat disconnected from the rest of the operations.

I'll do that. We are down 15% already since this started...

1412 EST Ticket has been submitted

Reply from Mercatox:

"Date: 2018-07-08 21:15:16
Name: Murray
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Message:

Dear Bob!

We are so sorry about the inconveniences this is already causing. We do hope the ongoing maintenance will be concluded in no time. Please bear with us. Thank you for reaching us!

Sincerely yours,
Murray
Mercatox Customer Service Representative"

Thanks RJF, impressive response time so far every time at least.

No kidding! Now if they can keep that going, they will do well! Many online services don't realize how important communication with their customers is.