Same problem here : The worst ever exchange
I have transferred 740000 DOGEcoins to bter. It is over 3 days now. Funds are not credited in my account. Sent many support mails. No reply.
Chat support sucks big time. They ignore after asking How may I help you!!! Looks like a BIG scam to me.
Date: 26-12-2013 05:42
To: DSkYU83KuQjAt2JtLC1kSqXSXYV7f6Q3yr
Debit: -740000.00 DOGE
Net amount: -740000.00 DOGE
Transaction ID: 352fe27693d287ae58d3c4371f54cd2352319644eb3da5765ea2372eccf06b17
They just don't care to reply support mails. Never ever use BTER for trading!
Vircurex and coins-e looks good.