How will be paymnet made to the seller on the marketplace? Will the buyer initiate payment in plex tokens when he buys and till the time the product reaches the buyer, the storeplex will keep custody of those tokens?
The buyer sends the payment to the smart-contract which has control over the funds. If the buyer marks the transaction as successful, the smart-contract automatically sends the funds to the seller. If a problem arises, Storeplex will intervene and distribute the funds appropriately.
Is storeplex planning to open a customer support centre for this? I mean handling daily basis disputes and other things?