Should we be thinking of some good prepared scam scheme or its not possible?
Why scam now? They've had so much time in which they could've scammed.
And no one's reported to have 20+
BTC that has been stuck so I guess it's not really all that possible.
We have to consider that it might be the weekend where they are and you might be waiting for their monday morining to roll on when the support will be back in the office.