What they thought was that "maybe if I send a message to a senior guy, he can talk to the person who gave me the negative trust to have it removed." I think the problem is still about people not willing to learn the workings of the community and until when they run into problem, they start asking for help thinking it should be as easy as the community they all come from. I think I should appreciate @malboroza for giving a second chance. Some people innocently didn't know what they were entering and the moment they realize they make amends just like someone above whose rating was change to neutral.

He however did ask for some tutorial which I think you should maybe come up with something and if possible make it as a sticky in the beginners and help or bounty section where they are likely to see all of the ICOs coming out here and there.