I think BCI had some issues with a 51% attack and has made some decisions that may have affected you in some sort of way.
No because I haven't found their discord listed anywhere; link?
go to their website:
https://www.bitcoininterest.io/it's under the "community" drop down menu navigation at the top; you'll see "discord"... click on it and it'll take you to the channel. once in there, just ask.
I think even some exchanges are not allowed to accept BCI coin deposits from wallets. Bitfinex, HitBTC, and Trade Satoshi are the 3 main exchanges. I think some of us were not able to do HitBTC and someone did confirm Satoshi but I just tried to deposit some and it failed.
They're also gonna fork to ProgPoW by the end of this month (or so they're trying to) then port all coins over to new wallet, i guess?