and why dont you doing research before make deal / sign up to the site?
i can't blame you because you didn't trust the site. and sorry to hear that.
this is just like you give them free money. did you contact them again for returning your money? hope you solved your problem.
I made a mistake when I opened the site. I had to open another famous exchanger. Its name is very similar.
Of course I contacted them. But they have been telling me the same thing for 5 days.
"Our DEPARTMENT[from anonymous site where 1-3 persons working from home] for risk assessment needs to conduct a full investigation of your ID and coins, which will take time."
This is my post in Scam Accusations
https://bitcointalk.org/index.php?topic=4647308If you care about the purity of the cryptoworld, please do not leave this problem without attention.
Dear friends, if you have a blog or your friend has a blog (or something like this), please write an article about this problem. I will pay you for it. I'm not suggesting that you write lies for money. I'll just pay for the fact that someone has spent his personal time and wrote competent material.