I would have preferred something honest like this

"Hey guys, after all is said and done... due to the delays of avalon chips and the paid assembly workers, facility, etc... Here are the options available:

1) Full Refund of chips at today's BTC with NO Refunds of Hosting/Assembly/Shipping as these were spent on the above due to the delays.

2) Ship your completed miners when the chips arrive. 

I know this is not optimal, but at here is an honest/open communication" Date: September 11, 2013, 10:11:14 AM