I understand you frustration, but please do understand that all last hex16a (avalon1) orders were to be combined in 1 batch on PCB and PnP house.
It is not possible to be produced in batches of 2 or 7 or 15 pcs, or it is going to be too expensive.
On the side of customer support We have a lot to improve and We are going to.
Again We are sorry for the terrible customer service that We did or did not provide you.
We are thinking of some kind of present for all of you that will have orders shipped late.

We wish you Merry Christmas and happy new year

Martin