It would be great to put Ultranatum to other more serious exchange than cryptobridge .. i tried buy some ULTRA but never received widthrawal, they do not react to support ticket and even on discord i didn't get any reply ... Don't going to risk lost another money trying buy it again, so until it will be not at other exchange it's showstopper for me :-(
Got reply at cryptobridge discord that currently ULTRA wallet is stucked, so no withdrawals / deposits will pass.. any ETA when it will be fixed, so is uggest do not sent any ULTRA from/to CB now ..
Ok, i have my happy end :-) Got reply form CB's support with apologize, they fixed stucked withdrawal, i received my ULTRA. So basically, i cannot spread bad word anymore, support was helpful and solved it.
but they should as soon as possible improve their customer services.
Actually, on Discord they are kind and helpfull. When i look back at my terrible experience with Cryptopia during Bitcoin Private fork, CB was far away better. (But also Cryptopia improved they customer services, had some issue week ago and they were helpful too)