It's been about 24 hours since I filled out the info on the payout tool and it said an email was sent to me.
No email in inbox or spam box ever came with the further instructions for cashing out, no response received to the email I sent out around 24 hours ago to hashcows support about this issue, and no followup post or private message from support in response to my post in this thread.
Will continue to be patient, but will also continue to post these status updates until this is resolved.