Once again... Total Bullshit. I JUST got a refund on a Neptune.
Here's a DIRECT QUOTE from yesterday's e-mail ... "No problem at all, the decision is always on you hehe, we promise refund up to shipment."
And You are saying you had "Massive losses" out on a KNC purchase?
I think you may be in a "league of your own" there.... like the only one.... congratz
He's not the only one though, I am still down 20btc from my initial investment in my October miner due to 3 week late delivery (end October).
In fact, if BTC price had not risen exponentially, then almost no one would have recovered their investment at this point.
Edit: Let me add that if I had gotten a refund at that point, I would have been down even more BTC. It was my bad decision to pay in BTC, but hindsight is always 20/20.