I tried to explain to the report that I need to receive letters
but apart from the standard phrase that the owner needs to contact personally did not hear
apparently it's useless
it's a pity
support at the mail disgusting
Yeah, we have tried contacting them but their support is useless. Use another email provider.
Edit: Asking our users to contact them seems to have worked. Faced with thousands of support request they have contacted us to say we are no longer blocked.