Hi everyone.
I've been trading on this exchange for months and everything was fine until they robbed me .
I have presented all the evidence, but the support is responsible for all the crap to unsubscribe and justify themselves .
Remember that all exchanges have full access to your account and even 2FA will not save you because they just disable it .
coinfalcon.com -Thieves .
Hi Titan60, this is from CoinFalcon support team. We're sorry to hear about what happened, but could you please tell us more about your experience? We'd like to ask you a few questions regarding the funds you said you've lost even with 2FA enabled.
1. When did this happen?
2. Can you provide us with the email you used in your CoinFalcon account?
3. Aside from the 2FA code, every withdrawal request on CoinFalcon requires a withdrawal confirmation from the email associated with your account, so we'd also like to know if 2FA was also enabled in your email account.
For your security, you may email your responses to
support@coinfalcon.com. Moreover, for everyone's reference, you may check this article for our recommendations to keep your CoinFalcon account secure:
https://support.coinfalcon.com/en-us/article/securing-your-account-basics-eak1kq/