Only 2 pool and I can't connect to either one!!!!

It's NOT my CMD. my line and cgminer work for many other coins..
So is there a problem of too much traffic or flaw or do you just not want people mining..YEP that will make very rare indeed...
I have one outstanding Diamond coin I have yet to receive after a request for a payout several days ago.
Pity as I agree this coin because if it's name alone will do well.