I'm not sure if this is the right place but I did a BTC withdrawing almost 5 days ago and it's still pending..
Anybody else experiencing problems like this one?
If it's pending, at least it's not out of his systems yet.
On a side note: I've never had any problems with DGEX myself. It may be slow sometimes (and 5 days is lóng), but it gets there in the end.