I am trading through API at this exchange and unfortunately my expirience a little bit frustrating.

Bellow I qoute my ticket to support:
"
When Order is filled there is no correspanding Trades at "My Trades" tab so when my trading bot gets data via API it is NOT able to detect that the order is filled because there is no trades in the recievid data so my bot cannot handle filled orders.
In short: the Order is actually filled (sold or bought) but there is no Trades.
Before today everything was OK, so what can be the reason and how it can be solved?

This problem had happend in the past and then it was solved after communicating through this form. Now the same problem happens again.
"

And do you know what? This problem happens periodically again and again and yet again... And I am so tired about it.