BTC-E IS SCAMMING ME
Sent a usd deposit on november 15. Funds went through fine. I bought coins with the funds. Then a hold was put on the account. This i thought was normal since USD was deposited. I submitted all of the requested documents almost immediately. Sensitive documents like articles of incorporation, power of attorney, and scanned passport. The money was sent from a corporate account so they asked for company documents. Now almost 2 months later my account is still on hold. I have submitted numerous support tickets and emails and I either get no response or some irrelevant statement like we need your passport which i sent 7 times. At this point all i want to do is take my coins and close the account, but they will not let me. My coins are on hold for all this time.
At this point i am ready to pursue legal action. If anyone knows how I can do so, please let me know.
These people are either completely incompetent, or scammers. I really hope its incompetence.
For anyone needing BTC-e support tickets answered, you need to go to the BTC-e's main thread here: https://bitcointalk.org/index.php?topic=40889.0;topicseen...State your case and list any support tickets..After weeks of emailing them and unanswered support tickets, I got a resolution to my deposit issues (same as above)with no problem. They appear to be swamped, and have little/no customer service support team except for here.