Still no sign of my BTC withdrawal funds - any update or ETA? Support Ticket #3425
@Gidi: Did you have any luck with your BTC funds either?
Hi there. no response yet. i have no idea why in the world of bitcoin there is no customer service. i mean if it took a long time to sort out then fine. but my issue takes a second. just to reset the authenticator. promises and promises for captain future but nothing actually happen. whenever i submit a new case captain future answers immediately with one answer
'this case is merged with the previous case' it would be quicker for him just to reset my tfa but no coinex can't be bothered. i am lost for words.
Do they want me to pay them to do it. i mean they have my money and can just take it if they want anyway. why not just fix the situation.
just the way i feel
ok. first of all please dont open lots of tickets for the same problem. i have to merge them as you see and thats a lot of work.
second: i cant process the tfa tickets. the sysop has to.