Yeah, right... It's probably not lost for everybody and somebody at UPS is expecting their insurance to pay for the "lost" equipment...
It seemed supsect their non-consistant answers since the package arrived in europe, I guess they already felt something was wrong with it but where excpecting a christmas miracle...
Well, I guess I would have been upset because of the delay but getting a compensasion is defnitly making me happy 

It will give you more work also, it's a shame.
Thanks for beeging so honnest and arranging things with us: it's very much appreciated on this side of the channel 

Cheers,

S.