here is my story with Poloniex
i have 5 btc on my account i give them all info txid and from where i deposit they locked my account for no reason i need any one can help me
i feel i lose my hole life what i do please its to much money
https://imgur.com/oiWxRZU https://imgur.com/6PvkoVMIt will be resolved but may take some time.I have had similar issue with poloniex when withdrawing my dash from the exchange, it never came and there was not transaction ID, apparently my IPaddress changed when I was making the withrawal.I wrote to support,It was eventually resolved after about 3 weeks or so.