My coins have been held for 9 days now.
Going to wait till shapeshift shows what they are upto.
Its been said not to send coins when there is no incentive to act on the promise- use escrow. There is no escrow with shapeshift.
There is no escrow with most exchanges. Make sure you have the keys.
Should have chosen changelly.com instead they are better than ShapeShift
Also, I would like to recommend you to take a look at the BestRate.org . This is an aggregator of different crypto exchanges with 0 comission