Well those things could just simply be wrapped up into just, "Buy at low, sell at high". It is a simple rule yet to be simply neglected with just simple click of a mouse or touchpad or whatever device you're using, due to emotional factors. Even the philosophical saying "Reason over Emotion" becomes so easily neglected.
1st) the first way is that you check his team membars, and contact them,
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What the heck are you talking about?