bunq locked my account again.
Hi Vanquish_PT,
We regularly review our users activity as required by law. We detected an unusual pattern in the transactions of your personal account(s).
We opened an internal investigation and have concluded to temporarily freeze your accounts as a precaution.
Your assets in these accounts will be frozen until the end of this investigation.
We aim to be fast possible and will keep you informed if our investigation goes beyond 5 working days.
Thank you for understanding,
- the bunq compliance team
After they unlocked it I loaded about 1500 from other of my own accounts, received 300 from other person and made 10 payments.
This is all localbitcoins activity but I don't think they have a way to tell and after all they were supposed to be crypto-friendly. Before I started using this account I specifically asked if this would be ok or if I need a company account and they said this:
Alright, so a business account is really only necessary if you want to start trading bitcoins as a business/as your work.
If you just do some bitcoin trading for yourself, this is not necessary
It seems 10 outgoing transfers in one week can't be considered as personal use.
In fact outgoing transfers are definitely a problem for them.
When they blocked me for the first time they asked this:
and we see lots of outgoing payments to different IBANs all over Europe. Could you tell us some more about that?
So you can't do payments with a bank account?
I wonder what these people consider a normal behaviour for a bank user.
Or maybe I'm so burned in the banking sector that I'll never be able to have a normal bank account again.
"We regularly review our users activity and during our last check, we identified that the use you make of your bunq account is not what we normally expect and is therefore not in line with our risk profile for user.
For this reason and in line with our Terms and Conditions, article 36, we have to close your bunq account.
Please can you provide an IBAN where we can send you the funds in your accounts?"
I hope this is clearer now and we would need from you a refund IBAN so that we can transfer the remaining funds right away.
Let us know as to proceed. 👍
The only surviving accounts are the ones I never used for localbitcoins trading.