Quote from: Biomech on January 03, 2014, 01:40:13 PM

Don't have photoshop at the moment, so I'll just copy and paste that data as of a few minutes ago.

Salt Lake City, UT, United States    01/03/2014    5:31 A.M.    Arrival Scan
Louisville, KY, United States    01/03/2014    4:01 A.M.    Departure Scan
   01/03/2014    3:12 A.M.    Postal code listed for the receiver is incorrect. UPS is attempting to obtain correct postal code and complete delivery. / The address has been corrected. The delivery has been rescheduled.
   01/03/2014    2:01 A.M.    Arrival Scan
Philadelphia, PA, United States    01/02/2014    11:37 P.M.    Departure Scan
   01/02/2014    4:42 P.M.    Pickup Scan

Left from where they say.

It would be better a screenshot.

Quote

Don't know where you get your info from, as I've been following this thread since day one. The Bulgarian connection is Technobit.

As for the rest, well, it's not unusual for a company to send someone a demo to test, who they think will either be objective or help them sell it. I am trying to be objective. I honestly am not sure why they chose me, but the stated reasons were that I had been skeptical without being a dick. Not exactly in those words. I intend to test the machine thoroughly and expose it to the world, warts and all. I'm fairly certain that it's based on or directly uses the Technobit HEX16B boards, so it ought to be a good unit. I have some concerns about the small case, given that ASIC's are noted for their heat and bitfury chips are noted for being sensitive to it. Beyond that, I don't know that much about it, and I'm going to have a blast finding out. I cannot and will not speak to their shipping queue or where they are in it. They haven't given me that information. They did indicate that they were hiring additional people to handle customer service and hoped to have their problems sorted very soon.

I will say this, though. Several people have posted that they can't get ahold of them by email or phone. I've done both, several times. Email without issue, and phone without much. The longest delay was over the new year's holiday, and that's not so egregious, is it?

It's definitely NOT a one man operation. It is small. I suspect five, based on remarks they've made to me and in the forum. Big furry deal. Michale Dell started by himself, in a dorm room and his father's garage. You gotta start somewhere. My impression of them so far has been that they are technical people and have little to no experience in customer relations. Which is BY FAR the hardest part of business. Let's face it, all of the ASIC manufacturers have had less than stellar communication. This in itself is frankly something this whole fledgling industry needs to overcome. AMT is not alone in their poor customer skills, and it appears from the tracking data that they do indeed have miners on offer. Let's give 'em the benefit of the doubt, until there is good reason to think that they are something other than overwhelmed.