My case still not processed?? Sent coins to my acct in CoinEx 1.5 days ago, and my wallet shows 1768 confirmations, and it is still not in my account in CoinEx, what the heck is going on??
do you have an open ticket? i have a list with txids we process every day manually.
I have one, #3428, from almost a week ago. It's open and has been.
3428 is a withdrawal ticket... ?
you said you sent coins to coinex not showing up.
Uh...that's not even what my ticket says at all. In fact, my ticket doesn't even mention the word "sent" once. You must be looking at another one, which I gather to be true since no one actually replied to my ticket yet. Regardless, I'm not sure why I'd have to be waiting almost two weeks for my withdrawal to complete hence why I opened the ticket in the first place; I also didn't think I'd be waiting a week later to get an answer as to WHY this happened to begin with.