Post
Topic
Board Exchanges
Re: More than 24 hours to withdraw from poloniex.
by
jhenfelipe
on 26/07/2018, 17:48:55 UTC
Can someone help me?
Contact the support if the withdrawal is still unapproved.


Yesterday, I withdraw xrp until now 28 hours. Status is awaiting Approval.

Can someone help me?

you did not receive approval email from the withdrawal of your funds?
Most likely it's not about confirmation email (see quote below). This one is just the same as his past deposits and withdrawals which needs a help from support in order to process.

My withdrawal is Awaiting Approval

The awaiting approval status is a security measure to allow a security agent to review and approve the transaction manually, this is necessary in some cases depending on how secure your account is.

Your withdrawal will be approved within 24h, it is usually much faster but some cases will require contact with the compliance team, in that case a compliance agent will reach out to solve any eventual problem with you via support ticket.

In case your withdrawal has been Awaiting Approval for over 24h and you have not received any contact from Poloniex, please create a support ticket and set the ticket type as 'Withdrawal Issue'.