It's impossible to lose money with out bots - we don't set stop losses. The worst case is if you are in drawdown.
Probably you have modified the settings and set stop loss yourself or closed the trades manually?

The market was going down and down for 3 months continuously so bunch of people with opened trades were in drawdowns, but you should never close the trade unless you're ready to lose the money which is in drawdown. If the market later goes up enough high - you would have returned the money back.

Robot is also able to trade during being in drawdown, read more in help section about max trades setting.

Unfortunately, we can't influence the market and if it's always going down - everyone who open trades are in drawdown, same applies to short trades when market is going up. So our tool allows you to automate the investment for long term.