Hey Marto,
If you could share slightly more information to set peoples mind at ease might be good and calm people down. We all understand delays, But maybe once ever couple working days you could come on here and post exactly what order date you have shipped between the last update and the time you make the post.
Something in the form of:
Hi postage update for the 4/01/2014
Posted all orders made on 1/12/2013
-------------------------------------
Hi postage update for the 7/01/2014
Posted all orders up to and including the 5/12/2013
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Something like that small of an update will put a lot of people at ease. Most of your updates are very indecisive. If we have learnt anything from previous unmentioned companies indecisive is a very very bad thing for your reputation.

Thanks and we all hope to see your company improve through out the new year.
Tyler.