Hmmm. If this site is rejecting withdrawals made by users and asking them to supply documents, this is just increasing my feeling this site is a scam. There's no reason why a sportsbook should need to ask for identity documents from customers. The point of using bitcoin is for anonymity.
That phrase is long gone in 2016. Bitcoin isn't anonymous anymore, even illegally operated services like sportsbet.io enforce KYC's to steal few satoshis from people despite of making a good amount of money from the regular customers. It's trendy in 2018, someone won more than what you expect to give them? Fuck them over with the KYC policies. The only end to this drama is to boycott them out of here.
Hi dulenziya,
Please note that we have sent you a PM. Rest assured that our support staff will investigate in partnership with you.
Sure, you guys are certain to fuck him over with the KYC documents until one day he gives up and forgets about his money.