it will have taken me more than a year to accumulate so much money in dogecoin so I would not let myself ....
They haven't addressed many complaints here properly in the past and he was last active during February so I doubt you will get a proper answer from their support here.
Their thread is locked as well:
https://bitcointalk.org/index.php?topic=914975.msg26486140#msg26486140 .
You atm for now only can sit back and wait for admins or support team to reply.
And btw don't trust any exchange to hold your coins for a long time.