It's better to see this being offered from official companies, where they're going to have to go through the ID verification and such rather then having these being done P2P with tons of fraud happening in between -- this is done when people are using stolen accounts, fake ids, and so on and so forth. Some may say that this centralization is going to hurt Bitcoin, but this is needed to bring trust to the exchanges marketplace. Once we've established trust, we can attempt to bring decentralized -- but this isn't something we can do immediately.