Novaexchange.com (old and new owners) stole eth tokens tenx

This started in November. The site was said to be closing and everybody had to withdraw their coins.

I had tenx on there, but the wallet was disabled AND marked for delisting as well as the site close coming up.

I emailed several times upon which I was fed excuses (wallet will be enabled in time etc).

Withdrawals were never enabled and poof the tenx was gone. Then the old owner fed excuses about it being the new owners problem now (yeah right!).

New owners promised a refund months ago I never got it.

I am sending them this link and they are free to reply and sent the tenx.

DO NOT DO BUSINESS WITH THESE PEOPLE!!!!

Emails they sent me:

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Hi

This wallet will be available as soon as we resolve the issues that we have. If the wallet is not resolved until the delisting date, we will give time so we can first resolve the issue and then users withdraw their funds.

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Regards,
NovaExchange support team

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Hi!
The period for withdrawing or selling ERC20 tokens has passed. But we will keep your support ticket open and once we have been able to solve the issues with our ERC20 token balances we will process manual withdrawals.

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Regards,
NovaExchange support team

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Yes, where is my tenx pay?

In all the chaos tenx pay was REMOVED before it was even ENABLED to make withdrawing possible in a good timeframe. I expect these tokens BACK

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Hi!
The new management will take over all the refund requests, so please make sure to accept the new ToS so that they will have access to your balances and history.

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Regards,
NovaExchange support team

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Hi!
Just make sure to approve new ToS because only those accounts will be transferred to the new owners.
Novaexchange will refund any missing ERC20 tokens as soon as new owners takes over.

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Regards,
NovaExchange support team

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(new owners, this was in May btw)
Hi

Your previous ticket is with our admins. We are going to refund you, but please wait for our admins to do so.

We deeply apologize for the delay and inconvenience that is caused. Never we intended of delaying such processes that we know are important to our costumers.

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Regards,
NovaExchange support team

(Last mail)