I am sorry to say but everyone who has anything positive to say here is discredited by the "5% discount to anyone who combats trolls post".
Also, paranoia comes from lack of communication, not because people are bored and want to play e-Private Investigator with Google Street Maps. If AMT would have a consistent message and delivered product, there would be customers here posting about their miners and support/performance/build quality (see other threads where companies delivered)
I get that people who "believe in AMT" want to blame the cruel, horrible troll world, but it's solved by delivering product. Taking money, not delivering and not communicating breeds all kinds of speculation. Reap what you sow.
I agree with your first paragraph. Said so to the AMT boys, too. It was a reactionary post, like a lot of their responses on here. They said to me, privately, that the thread gets them all fired up (in a bad way). Customer service is not their strong point, which they have acknowledged. They told me they are trying to hire CS professionals to handle things much better going forward.
I've known a lot of engineers and tech weenies over the course of my life, and while I despise stereotypes, they don't come out of nowhere. Guys like that tend to take things personally, when they should just shrug their shoulders and ignore it, while soldiering on. The AMT guys know this, but aren't real good at restraining their tempers.
My feeling, having dealt with them at arm's length, is that they will get their shit together. They know where their problems lie, and are trying to fix them. One of those problems is dealing with an often hostile audience. They aren't unique in this, but they got jumped on the first few posts here. I think it blindsided them.