I'm still waiting for the BCH from this:
https://imgur.com/a/OGU5ybkAs you can see, plenty of confirmations there while still waiting to exchange. I went on facebook and got a generic response to a question I didn't even ask. Same with emails, same with twitter. I'm still waiting for my BCH and I can prove that too.
Hi Mike,
We are very sorry about your situation. When we found out the problem with your exchange we could not contact you on Facebook anymore because you apparently added us to the blacklist.
Your exchange has been completed successfully. If you need details about your swap, please, contact us by
support@simpleswap.io.
We are always glad to help our customers and are working on the quick support. If you have any questions, please, contact us by
support@simpleswap.io.
Once again we apologize for the inconvenience.