This can`t happen when you click on claim now Button !
more likely you hittet the red button XD Just send me your loginMail or userID.
Why you not using the LIVE CHAT SUPPORT on the faucet page ?
kind regards
Oh, I just tried again and the bot message is gone and I can claim again.
I didn't know about the live chat support. I will use it next time if I have any problems.
Thanks for the fast reply.