wirex just randomly blocks accounts without any reason.

My account was successfully verified on May 8. Than on July 20 I received a message that it failed and have my account blocked.

I wrote to support, it replied that issue will be investigated, than passed more than a week and asking the status on the issue I got no reply. In a few days I wrote again, and again no answer.

If you search web, you'll find a lot of similar complains on accounts getting locked and people's funds actually being frozen.

Don't use this service if you don't want to lose your money. These guys are absolutely incompetent.