wirex just randomly blocks accounts without any reason.
My account was successfully verified on May 8. Than on July 20 I received a message that it failed and have my account blocked.
I wrote to support, it replied that issue will be investigated, than passed more than a week and asking the status on the issue I got no reply. In a few days I wrote again, and again no answer.
Don't use this service if you don't want to lose your money. These guys are absolutely incompetent.