Glad to hear you will do local pick up. If we drop by will you have a fair amount in stock or do you order everything as soon as we order? I understand something wont be in stock. Thx.
Great question. We ask that the order is placed over the phone. You can typically pay when you pick up the order unless you are looking to lock in whatever BTC/USD ratio there is currently. We usually request for our pick-up customers to allow a weeks time between order and pick-up, however we often have customers in same day. The date you could come in would be clear within the phone order process.
Absolutely. We love to have customers in our office.
This is fantastic news.
An update to my earlier post: I did get my packages and everything as it should be. The coins are beautiful. My only gripe is not with the wait time, but being told I was buying something "in stock" and then being told it would ship multiple times before it actually shipped. My main reason for complaining about that is I don't want anything expensive sitting in the neighborhood mailbox as it has been broken into a few times and smaller packages (coins and the related) would be sitting in there and not at my house. Of course, when it finally shipped and arrived happened to be the weekend I was out of town for a wedding but luckily the mailman knew to hold it at the local branch and not leave it in the box.
Overall, the customer support that I had a few e-mails with (Jillian) was fantastic and whoever owns Amagi should be thanking her for replying fast and keeping a handle on things. I'm not sure if I would use them again for mailing coins until I hear they're a little better with the timelines (even if it will take a month, I don't care, I just need to have a somewhat accurate window of delivery). If you guys can take customers locally I would very happily shop there again--especially using BTC.
Happy to hear everything arrived and you are enjoying the coins. We're very excited about moving into our new facilities in the very near future and what this will mean for logistics.
You are too kind! I remind him daily.