Sounds like they'll just keep pushing huh?

I read some in threads that threatening you'll sue them does speep up the process LOL. You're also free to do this but remember not to be rude e.g. no cussing or something along the lines, do it in a way where you're merely informing. They have a lot of SNS, try it there also.

But you can actually get a free consultation here https://www.silvermillerlaw.com/