For example a user forgot or lose his/her password in any chance, can the TrustLogics Team support this situation since it is multi security project? Probably some of the future user of this project will somewhat encounter this kind of problem how was that?
I think the password is not a big issue at all but you are right about the multi-layered security. There are lots of ways on how to retrieve the password, we can reset it throughout mobile phones, we can also have a private key that will serve as our master key if ever we forgot the password. Trustlogics is under Blockchain Technology that is why I am confident that the platform is really safe and secured.
Yeah! The OP's suggestion is important specially, if we are dealing with the security and account of the users. If there is an accident that we misplace our keys and password then we cannot recover our account. Trustlogics need to have 2FA security so that we can recover our keys anytime. But I think this feature will be done when trustlogics app will be fully developed.